Get Quality Assistance for Your Starhub Services at the Leading Service Centre in Singapore!
Looking for the Starhub Service Centre in Singapore? Get all your queries and concerns addressed by our friendly and efficient team. Visit us today!
Are you a Starhub user in Singapore in search of quality service? Look no further than the Starhub Service Centre. Located in various locations throughout Singapore, this service centre offers an array of services from billing inquiries, device troubleshooting, and SIM card replacements.
Did you know that statistics show that customers that regularly engage with their service providers tend to have better experiences? At the Starhub Service Centre, customer engagement is a priority through their staff's friendly and helpful demeanor. You are guaranteed to leave the premises satisfied and confident in your Starhub experience.
Perhaps your smartphone has been acting up lately, and you need some expert advice on what to do. The Starhub Service Centre’s team of tech experts will inspect your device and provide solutions to any issue encountered. From cracked screens to software issues, they have got you covered.
If you have ever had trouble navigating their website or accessing vital information, rest assured that this service centre offers assistance with your online experience as well. They can guide you through any website issues or even help you set up your account for more comfortable access to various services.
As convenient as it may be, technology is not always perfect. When your devices misbehave, it can make your day quite uncomfortable. Nothing beats having hands-on support when this happens. Fortunately, the Starhub Service Centre is accessible to you when you need that physical presence.
Besides supporting their loyal customers, Starhub service Centre also understands the importance of new and potential clients. Their professionals are open to providing detailed insights into their plans and even comparing them with other providers to help make an informed decision.
In our world today, time is essential, and a delay of a few seconds can cause frustrations. Therefore, Starhub Service Centre ensures that attendants work efficiently yet effectively to minimize waiting time without compromising quality service delivery.
Innovation is a vital component of improved service delivery, and Starhub Service Centre is not left behind. Their service centres feature state-of-the-art technology that caters to their clientele needs modern-day needs.
Technology can be hard to keep up with, especially for the senior generation. However, Starhub Service Centre caters to everyone with excellent customer service that understands the varying technological needs of their diverse customer base.
To conclude, as a Starhub user in Singapore, you can access quality service delivery at the Starhub Service Centre. Whether you're seeking expert advice on device issues, information for new plans, or even just seeking clarity about your account, the Service Centre has got your back. Contact them today to take your Starhub experience to the next level.
Discovering the Starhub Service Centre in Singapore
Whether you're new to Singapore or have been living there for a while, you can easily find yourself looking for reliable telecommunication service providers in the country. If you're one of those looking forward to getting premium and customized services, look no further than Starhub Service Centre. The centre provides an exclusive range of offerings that cater to both individuals and businesses.
Services Offered
The service centre specializes in providing telecommunication services such as internet, TV, mobile phone and landline services, as well as enterprise solutions. To ensure that they provide excellent customer service, they have also incorporated a retail centre within the premises, which is perfect if you're looking to purchase the latest mobile phone devices or get repairs done.
If you need help with any of their services, you can talk to the technical staff who are always readily available to provide quick assistance. From setting up broadband and home networking to troubleshooting issues on an existing system, they got you covered.
Location and Easy Accessibility
The Starhub Service Centre is conveniently located in the Central Business District with access to multiple modes of transportation. It's just a few steps away from the MRT station, which makes it effortless for customers to visit the service centre anytime.
The impressive thing about this service centre is its comfort and accessibility. With wheelchair access, car park facilities and air-conditioned amenities, anyone can comfortably visit the centre without worrying about any inconvenience.
Customer Experience and Support
The Starhub Service Centre has earned a good reputation for being customer-centric. They offer personalized attention to every visitor, ensuring that all expectations are met adequately. The staff is always welcoming, knowledgeable, and extremely helpful, making sure that you leave the centre with a smile on your face.
If you need any type of assistance beyond the customer service centre, the Starhub Care team is always there to help. They have quick response times, and their staff is proactive, ensuring that any issues are resolved timely to exceed your satisfaction.
Exclusive Rewards for Customers
The service centre offers exclusive rewards and benefits for their customers. For instance, when you sign up for a plan, you can get a free device or a lower monthly fee for the first few months. Existing customers in Singapore can also enjoy discounts on subscription plans, such as home broadband services.
The Comforts of Being a Customer
When you stop by the Starhub Service Centre, you'll appreciate the comfortable seating options available with magazines, newspapers, and Wi-Fi access to keep you entertained or busy while waiting for your turn. It's the perfect place to relax and strategically plan on their services before making any purchases or signing a contract.
The Final Verdict
The Starhub Service Centre in Singapore is undoubtedly an all-in-one solution for anyone looking for reliable telecommunication services. By visiting the centre, one can guarantee excellent customer service, bespoke advice and support, quick access to the latest devices, and customized offerings optimally suited for both personal and business use.
Moreover, with its convenient and comfortable location, accessibility and customer-centric service, it is indeed the best place to visit for all your telecommunications needs.
Starhub Service Centre Singapore: A Comparison
Introduction
Starhub, founded in 2000, has become one of the most popular service providers for telecommunications, pay television and broadband services. Despite their reputation for excellent customer service, it is essential to compare their various service centres located across Singapore. Here’s an overview of the five service centres, including their location, operation hours, and the type of services they offer.
Location & Operation Hours
The five service centres are located across Singapore, making them easily accessible to all customers. From North Point City in Yishun to Tampines Mall in the East, they are strategically located across the island. The operating hours of the service centres also vary, with some opening earlier than others. Customers should check the operating hours of the outlet closest to them before making a trip.
Table 1: Location and Operating Hours of Starhub Service Centres
| Service Centre | Location | Operating Hours |
|---|---|---|
| Nex | 23 Serangoon Central, #B2-19/20/24, Singapore 556083 | 11 AM - 9 PM (Daily) |
| North Point City | 1 Northpoint Drive, #01-109, South Wing, Singapore 768019 | 11 AM - 9 PM (Daily) |
| Tampines Mall | 4 Tampines Central 5, #01-30, Singapore 529510 | 11 AM - 9 PM (Daily) |
| Plaza Singapura | 68 Orchard Road, #B2-15, S238839 | 10:30 AM - 9:30 PM (Daily) |
| Jurong East | 21 Jurong Gateway Road, #01-03, Singapore 608546 | 11 AM - 9 PM (Daily) |
Services Offered
Each service centre offers different types of services, including bill payment, account management, and technical support for various issues. Customers must check the list of services provided by each outlet before visiting.
Table 2: Services offered by Starhub Service Centres
| Service Centre | Bill Payment | Account Management | Technical Support |
|---|---|---|---|
| Nex | ✔ | ✔ | ✔ |
| North Point City | ✔ | ✔ | ✔ |
| Tampines Mall | ✔ | ✔ | ✔ |
| Plaza Singapura | ✔ | ✔ | ✘ |
| Jurong East | ✔ | ✔ | ✔ |
Amenities
Some service centres offer additional amenities to customers, including charging stations for mobile phones, seating areas for waiting, and vending machines. These extras can make the experience more comfortable and convenient while waiting.
Table 3: Amenities offered by Starhub Service Centres
| Service Centre | Charging Stations | Seating Area | Vending Machines |
|---|---|---|---|
| Nex | ✘ | ✔ | ✘ |
| North Point City | ✘ | ✔ | ✔ |
| Tampines Mall | ✔ | ✔ | ✔ |
| Plaza Singapura | ✔ | ✔ | ✔ |
| Jurong East | ✘ | ✔ | ✘ |
Customer Reviews
Customers’ feedback and reviews play a critical role in shaping our opinions about any service provider. Customers have praised Starhub service centres for their prompt service, helpful staff, and efficient management of customer queries. Negative reviews mostly concerned the waiting time, lack of seating capacity, and outdated facilities.
Conclusion
The table comparisons discussed above would be of great help to customers who intend to visit one of the five Starhub service centres in Singapore. Based on personal preferences and convenience, customers can choose a service centre that fits their needs best. Overall, it is safe to say that all the outlets provide prompt service, active and helpful staff, and support for every possible issue experienced by a customer.
StarHub service centre Singapore is the one-stop solution for all your needs related to telecom services. The service centre offers services related to mobile, broadband, and TV. If you're facing any difficulties, you can visit the service centre, and the qualified professionals will assist you with everything from upgrading your mobile plan to troubleshooting internet connectivity issues.
1. Service Centre Location
Starhub service centres are conveniently located across Singapore. You can find the nearest centre using Google maps or Starhub's website. The address and details of each centre are also available on their website.
2. Operating Hours
The best part about the Starhub service centre is that they are open seven days a week. From Monday to Saturday, the service centre operates between 11 am to 8 pm, while on Sundays and public holidays, the timing is from 11 am to 4 pm.
3. Services Offered
As mentioned earlier, the service centre provides services related to mobile, broadband, and TV. These services include SIM card replacement, device upgrade/replacement, mobile plan changes/upgrades, bill payment, installation/troubleshooting of broadband services, and equipment return of TV and broadband services.
a) Upgrade/ Replacement of Mobile Devices
If you're looking to upgrade or replace your mobile devices, the service centre has a range of options available. The qualified professionals can help you choose the mobile phone that suits your requirements and budget
b) Broadband Installation
The service centre not only installs your broadband but also troubleshoots if you face any internet-related issues. The team at the service centre ensures that your connection is up and running within no time.
c) SIM Card Replacement
If your SIM card is damaged or lost, the team at Starhub service centre assists you in replacing it. All you need to do is produce your identification documents while visiting the service centre.
d) Bill Payment and Plan Changes
If you have trouble paying bills online, you can take advantage of the bill payment options available at the service centre. You can also switch to a newer package with higher speeds or additional features whenever you want.
4. Free Device Diagnosis
The service centre offers free device diagnosis if you're experiencing any problems with your mobile device. The professionals at the service centre will diagnose the device and inform you about the faulty parts that need repair or replacement.
5. Booking an Appointment
You can either walk into the service centre or book an appointment before visiting. If you require immediate assistance, we suggest you call before visiting for a smoother experience.
6. Time Taken For Repairs
The time taken for repairs varies depending on the type of service required. Minor issues can be resolved within an hour, while more significant problems may take longer. However, the qualified professionals ensure that the services are provided as fast as possible.
7. Service Centre Fees
The Starhub service centre charges a nominal fee for services, including device upgrades, sim card replacements, and broadband installation. However, the fees charged depend on the type of service rendered.
8. Documents Required
While visiting the service centre, you must carry relevant identification documents such as NRIC, a copy of the recent bill, and required cash/credit card for payments.
9. Customer Service Contact
If you face any difficulties or have any queries, you can always call the customer service helpline or visit the online support page for assistance.
10. Conclusion
Visiting Starhub service centre is the best option if you require any services related to mobile, TV, or broadband in Singapore. You'll receive high-quality and efficient services from professionals who are trained to handle your needs.
Hello, dear visitors! It is always good to be aware of where the service centre of your telecommunication provider is located. For those who subscribed with Starhub in Singapore or planning to do so, here are some important facts and pieces of information about their service centres in the country.
Starhub is one of the major telecommunication companies that provides mobile services, internet connectivity, cable TV, landline phones, and other related services in Singapore. Like any other technology company, they offer customer service and support through their service centres.
Their service centres are located in different parts of Singapore. There are more than 20 service centres across the island, which makes it easier for subscribers to reach them. These service centres offer various services, such as bill payment, SIM card replacement, device repair and replacement, sales services, and more.
If you want to locate the nearest service centre in your area, you can visit their website or download the Starhub app. The app provides an interactive map that shows the locations of their service centres and their operation hours. You can also make an appointment with the service centre through the app to avoid long queues and waiting times.
When visiting one of their service centres, it is best to bring along your identification card, billing statement, and any relevant documents related to your concern. This will facilitate the process and make it easier for the representatives to access your account details and address your issue.
If you prefer to have your issue addressed online or through the phone, Starhub has a dedicated customer support team that can assist you with your concerns. They offer various channels of communication, such as hotline numbers, live chat, email support, and social media page messaging.
As with any customer service, it is important to communicate your concern or problem clearly and calmly. Listen to the representative's advice and follow their instructions accordingly. If you feel that your issue is still not resolved, you can always ask for a supervisor or escalate the matter to the company's management team.
Starhub prides itself on having a competent and knowledgeable customer support team that values their customers' needs and concerns. They strive to provide quick and effective solutions to their subscribers' problems to ensure a fulfilling user experience.
Moreover, if you need help with the technical aspect of your device or service, they also have a knowledge library that provides step-by-step guides, FAQs, and tutorial videos to help you troubleshoot and fix some common issues.
It is reassuring to know that Starhub takes the concerns of its subscribers seriously and offers comprehensive support through various channels. They are committed to providing quality services that meet their customers' satisfaction, and they continuously strive to improve their systems and processes to deliver the best service possible.
So there you have it, the basic information about Starhub's service centre in Singapore. We hope that this article was helpful and informative. If you have any more questions or concerns, do not hesitate to reach out to Starhub's customer support team. They will be more than happy to assist you.
Thank you for taking the time to read this article, and we wish you a pleasant and hassle-free experience with Starhub.
People Also Ask About Starhub Service Centre Singapore:
- Where is Starhub Service Centre located in Singapore?
- The main Starhub Service Centre is located at 67 Ubi Avenue 1, #01-09 Starhub Green, Singapore 408942.
- What are the operating hours of the Starhub Service Centre?
- The Starhub Service Centre operates from Monday to Saturday, from 11:00am to 8:00pm. It is closed on Sundays and public holidays.
- What services does the Starhub Service Centre offer?
- The Starhub Service Centre offers a wide range of services, including bill payment, plan and package changes, phone and SIM card purchases, broadband and TV set-top box installations and repairs, among others.
- Do I need an appointment to visit the Starhub Service Centre?
- No, appointments are not necessary. You can walk in to the centre during its operating hours to receive assistance.
- Can I contact the Starhub Service Centre via phone or email?
- Yes, you can contact the Starhub Service Centre via their hotline at 1633 or through email at customerservice@starhub.com.
People Also Ask About Starhub Service Centre Singapore
1. Where is the Starhub Service Centre located in Singapore?
The Starhub Service Centre in Singapore is conveniently located at 78 Airport Boulevard, #B1-12, Jewel Changi Airport. It is easily accessible within the airport premises.
2. What are the operating hours of the Starhub Service Centre?
The Starhub Service Centre operates from 11:00 AM to 9:00 PM daily, including weekends and public holidays. These extended operating hours ensure that customers have ample time to visit the service centre at their convenience.
3. What services can I expect from the Starhub Service Centre?
The Starhub Service Centre in Singapore offers a wide range of services to cater to the needs of its customers. Some of the services provided include:
- Mobile phone and internet subscription sign-ups
- Bill payment and account-related inquiries
- Device troubleshooting and repairs
- Product demonstrations and consultations
4. Can I make an appointment before visiting the Starhub Service Centre?
Yes, it is possible to make an appointment before visiting the Starhub Service Centre. This can be done through their website or by contacting their customer service hotline. Making an appointment ensures that you receive priority service and reduces waiting time.
5. Is there a customer service hotline for the Starhub Service Centre?
Yes, Starhub provides a dedicated customer service hotline that you can call for any inquiries or assistance. The hotline operates 24/7, allowing customers to seek support at any time convenient for them.
6. Are there any other Starhub Service Centres in Singapore?
Yes, apart from the service centre at Jewel Changi Airport, Starhub has several other service centres located across Singapore. These centres are strategically positioned to serve different areas of the city, ensuring accessibility and convenience for customers.
7. Can I pay my bills at the Starhub Service Centre?
Yes, you can conveniently pay your bills at the Starhub Service Centre. They provide various payment options including cash, credit card, and NETS. Additionally, their staff can assist you with any billing-related inquiries or clarifications.
8. How long does it usually take to get a device repaired at the Starhub Service Centre?
The time taken to repair a device at the Starhub Service Centre may vary depending on the complexity of the issue. In general, most repairs are completed within a few hours or a couple of days. However, for more extensive repairs, it may take longer. The service centre staff will provide you with an estimated timeframe upon assessing your device.